FAQ

For questions, please email support@radshop.cool

 

When will my order ship?

Your order will ship within 2-5 days of purchasing. Orders are filled by Beth and Mike and are shipped as quickly as possible depending on our current workload.

 

My order hasn't arrived yet, what do I do?

Send us an email at support@radshop.cool and we'll find a solution together.

We ship through USPS whose delivery speed is 1-3 business days, however be mindful that due to COVID your package may take longer to reach you.

 

My package arrived damaged.

That's terrible. If that happens, please reach out to us at support@radshop.cool and we will find a solution.

 

Can I return a product?

All sales are final.